Need help with the photobooth?
First check the user guide and troubleshooting information. Still unable to resolve the issue? Email your order number, a description and, if possible, a photo of the problem to post@photobooth-in-nijmegen.nl.
Need help? Email your question
Problem: the photobooth is no longer printing
There may be several reasons; we cover them here:
No prints come out from the first time the system is switched on.
The paper may have come loose during transport.
Solution:
Open the rear of the photobooth (code 510) and check whether a red/orange light is on beside the green light. If so, reload the paper. See the video below for instructions.
The system has been on for a while and worked correctly, but now no photos are coming out.
Someone may accidentally have held a hand in front of the printer outlet and caused a jam. The surroundings may also be too damp.
Solution:
Open the rear of the photobooth (code 510) and check whether a red/orange light is on beside the green light. If so, reload the paper and ribbon roll. See the video below for instructions.